Privacy Policy
Effective date: 28 August 2026
This Privacy Policy explains how Storing in Public Storehouses L.L.C, trading as I Store, collects, uses and protects personal data when you visit our website or interact with us online. We are committed to handling your information responsibly and transparently.
1. Who we are
Storing in Public Storehouses L.L.C is a UAE third party logistics and ecommerce fulfilment company based in Ajman. We operate the website istoreae.com under the brand name I Store. Our services include order fulfilment, warehouse storage, platform integration, returns management and Amazon FBA preparation for online sellers in the UAE.
2. Information we collect
We collect information that you provide directly to us, as well as technical data collected automatically.
Information you provide
When you submit a quote request, contact form or lead form on our website or through social platforms such as Facebook and Instagram, we may collect your full name, email address, phone number, company or store name, monthly order volume, the platforms you sell on and the service you are interested in.
Information collected automatically
When you browse istoreae.com, we may automatically collect technical data such as your device type, browser type, the pages you visit, how long you spend on each page and your approximate location. This is collected through cookies and similar technologies, and through analytics and advertising tools.
3. How we use your information
We use your personal data for the following purposes:
- To prepare and send quotes based on your requirements
- To respond to enquiries and provide customer support
- To provide and improve our fulfilment and storage services
- To send relevant service communications, such as onboarding updates or account information
- To understand how visitors use our website so we can improve it
We do not sell your personal data to anyone.
4. Analytics and advertising tools
Our website uses Google Analytics 4 and the Meta Pixel. These tools use cookies and similar technologies to measure site usage, understand visitor behaviour and evaluate the performance of our advertising campaigns.
We run advertising on Google and Meta platforms. The data collected helps us understand which ads bring visitors to our site and how those visitors interact with our pages. This does not allow us to personally identify you unless you separately provide your contact details through a form.
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that blocking some cookies may affect how certain features of the site work.
5. Lead ads on Facebook and Instagram
When someone submits a lead form on Facebook or Instagram, we receive only the information they chose to share with us. We use that information solely to respond to their enquiry and prepare their quote. We do not use it for any other purpose, and we handle it in line with Meta's lead ads terms and this Privacy Policy.
6. Data sharing
We share personal data only with service providers who help us operate the business. This includes analytics and advertising platforms as described above, and delivery partners when we are fulfilling orders on your behalf. All service providers are contractually required to keep your data secure and to use it only for the purpose of providing their services to us.
We do not sell, rent or trade your personal data.
7. Data retention
We keep personal data only for as long as needed for the purposes described in this policy, or as required by UAE law. If you request deletion of your data, we will remove it unless we are legally required to keep it for a specific period.
8. Your rights
You have the right to request access to, correction of, or deletion of your personal data. You can also ask us to restrict or object to certain types of processing. To make a request, please email us at alghaz@istoreae.com.
We will respond to your request within a reasonable timeframe and in accordance with applicable UAE data protection requirements.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your data, you can contact us:
Storing in Public Storehouses L.L.C
Warehouse 5 & 6, Jeddah Street
Al Jurf Industrial Area 3
Ajman, United Arab Emirates
Email: alghaz@istoreae.com
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The current version will always be posted on this page with the effective date at the top. We encourage you to review it periodically.
Questions about your data?
Contact us at alghaz@istoreae.com and we will be happy to help.
